2026-11-09
Unauthorized access to Euglena's akyrise online store (up to about 900,000 records): names, addresses and phone numbers may have leaked — what buyers should do
On November 5, 2026, Euglena Co., Ltd. announced that the online store of its cosmetics brand akyrise was accessed without authorization by a third party on November 4, and that member information leaked. The company closed the store the same day and filed a preliminary report with Japan's Personal Information Protection Commission. The information that may have leaked falls into two groups: login account information (customer ID, email address and the login password, which was stored in hashed form), up to about 490,000 records; and registration and purchase information (name, address, phone number, date of birth, gender, email address, and purchase and delivery information), up to about 900,000 records. Both counts are still being verified, and since the company does not say how they overlap, the two figures cannot be added together. Credit card numbers are not held on the company's servers and are not included. The same notice also covers separate unauthorized access at an email delivery service provider and a delivery company, which the company describes as independent events. As of November 9, 2026, no follow-up notice had been found. This site's conclusion: a message, text or call using the akyrise name is not genuine just because it knows your name or address. Do not open links, and if you reused your akyrise password elsewhere, change it there first.