2026-11-15
Unauthorized access to a company that handles e-commerce logistics (warehousing and shipping) may have leaked delivery data from several online shops: names, addresses, phone numbers and more — what buyers should do
On November 11, 2026, a company that handles logistics (warehousing and shipping) for e-commerce shops announced that an outside third party had gained unauthorized access to its systems between November 8 and 9, and that part of its shipping data had been taken. The data covers shipping requests made from April 8 to November 8, 2026, and the information that may have leaked is the recipient's name, address and phone number, the email address (if registered), and item information. The company says it does not hold credit card numbers, so they are not affected. The number of people is under investigation, and as of November 11 no misuse or secondary damage had been confirmed. Online shops that outsource logistics to this company have published the effect on their own customers on their official sites (this article lists the six whose official notices we were able to read; counts are as each shop states them and no total is given). Our conclusion: buyers should assume that contact pretending to be a courier, the shop you bought from or an order can look genuine, and should not respond to payment demands or confirmations from anyone who knows their contact details and what they bought.