For: people who bought hearing aids, had a hearing test or were treated through Amplifon Americas, and people who receive a notice letter. This article is based on the company's official page, and on press reports for the count only. It does not cover attack techniques.
Developing: this article will be updated as the organisation publishes more
- Who is affected
people who bought hearing aids, had a hearing test or were treated through Amplifon Americas, and people who receive a notice letter.
- Confirmed so farSee the table ↓
- Files obtained
Listed as possibly affected
- Name, contact information, date of birth
- Driver's license and government-issued ID numbers
- Hearing or medical information, medical record number, date of service, other health information
2 more
- Health insurance number and information
- Social Security number, financial information
- Not yet confirmed
- The count, which is not on the official page
- How the intruder got in
- How many people were affected for each item (Social Security numbers, financial information)
1 more
- What the state filings say
- What to do nowSee the steps ↓
- When a notice arrives, check your items and the enrollment offer
- Check your benefit statements for care you did not receive
- Place a credit freeze, and ask the issuer if a driver's license number is involved
2 more
- Prepare for contact from someone who seems to know your hearing care or visit dates
- Ask the dedicated call center what you do not understand
- Where to verify (source)All sources ↓
- Amplifon Americas, "Amplifon Americas Security Incident" (official page; no last-updated date shown; checked on November 10, 2026)
- Last checked
- As of November 10, 2026
Follow-up plans and what we checked
The company's official page does not say whether it will publish more. As of November 10, 2026, the page shows no count and no last-updated date. The count is a press-reported figure from the Texas filing.
What to do today if you received a notice
When a notice arrives, check your items and the enrollment offer
The company says it will notify potentially affected individuals for whom it has a valid mailing address. The notice is said to include enrollment information for 24 months of free credit monitoring and identity protection for certain individuals, including the limited number whose Social Security number or financial information may have been affected. Check in the notice whether you are covered and the enrollment deadline.
Check your benefit statements for care you did not receive
A health insurance number, date of service, name and date of birth together can be used to receive care or bill in someone else's name. Look through your insurer's explanation of benefits for visits, prescriptions or equipment you do not recognize. If you find one, contact your insurer and the provider listed. The company also asks people to review these statements.
Place a credit freeze, and ask the issuer if a driver's license number is involved
Social Security numbers are said to involve only a limited number of people, but a name, date of birth and address can still be used in attempts to open new accounts. You can place a free security freeze with Equifax, Experian and TransUnion. The US Federal Trade Commission (FTC) page in the sources explains how. If your notice lists a driver's license or state ID number, ask the issuing state agency whether to replace it or add monitoring.
Prepare for contact from someone who seems to know your hearing care or visit dates
Hearing or medical information and dates of service can make a message look genuine. If a call or message claims to be about a "hearing aid adjustment" or an "insurance check" and gives a link or phone number, do not follow it. Call the number on the official page yourself (how to spot these: What is phishing?). The company says it is not aware of fraudulent use, and does not say any such contact has happened. It is something that can happen in general, so prepare for it.
Ask the dedicated call center what you do not understand
The company has set up an incident call center: (844) 971-8634 (toll free), Monday to Friday, 8:00 a.m. to 5:30 p.m. Central Time, excluding major US holidays. The general customer line is (877) 846-7074 (TTY: 711), and the official page has a contact form. Use the numbers on the official page, not numbers from an email or message.
What happened (from Amplifon Americas' notice)
This section is based on the company's official page, "Amplifon Americas Security Incident."
Files obtained
January 18 to February 8
↓→
Detected and contained
February 11
↓→
Impact determined
October 6
This is the company's account on its official page.
January 18 to February 8, 2026
According to the company's investigation, an unauthorized third party obtained files from certain systems.February 11, 2026
The company detected suspicious activity on certain network systems. It says it promptly contained the incident, notified law enforcement and worked with external cybersecurity experts. It disabled impacted accounts and enhanced monitoring.October 6, 2026
A review of the data indicated that certain information may have been affected (per the company).
- Organization
- Amplifon Americas (hearing care)
- When files were obtained
- January 18 to February 8, 2026. An unauthorized third party obtained files from certain systems
- Detection
- February 11, 2026. Containment, notice to law enforcement, investigation with outside experts
- Impact determined
- October 6, 2026
- Items that may be involved
- Name, contact information, date of birth, driver's license or other state ID number, other government-issued ID number, hearing or medical information, medical record number, date of service, other health information, health insurance ID number or other insurance information
- Limited number of individuals
- Financial information or Social Security number
- Misuse
- The company says it is not aware of any fraudulent use of personal information from the incident
- Count
- Not on the official page. SecurityWeek reports 1,332,826 people in the filing with the Texas Attorney General
- Support offered
- 24 months of free credit monitoring and identity protection for certain individuals
What is known and not known
| Item | What was announced | Status |
|---|---|---|
| Files obtained | An unauthorized third party obtained files from certain systems between January 18 and February 8, 2026 | Confirmed (company) |
| Name, contact information, date of birth | May have been affected | Possible (company) |
| Driver's license and government-issued ID numbers | May have been affected | Possible (company) |
| Hearing or medical information, medical record number, date of service, other health information | May have been affected | Possible (company) |
| Health insurance number and information | May have been affected | Possible (company) |
| Social Security number, financial information | May have been affected for a limited number of individuals | Possible (company) |
| Misuse | The company is not aware of any | Not confirmed (company) |
| Count | Not on the official page; press reports about 1.33 million (Texas filing) | Press report only |
| Passwords, credit card numbers | Not in the list of items | Not stated |
| How the intruder got in | Not published | Not stated |
How to read this: the count is a press figure, not an official one
The official page gives no count. About 1.33 million is the figure press reports attribute to the company's filing with the Texas Attorney General. This site could not check the filing list directly. Counts from individual states should not be added up to a national total.
What this combination of data can lead to
In general, combinations like the following can be misused. This does not mean it has happened here.
- Name + date of birth + driver's license or other ID number + address: attempts to open accounts or credit in someone's name, or to get past identity checks
- Name + health insurance number + date of service: care obtained or billed in someone else's name
- Hearing or medical information + date of service: convincing calls or messages that rely on knowing the person's visits
- Social Security number (limited number of people): new accounts, fraudulent tax refund claims
Sources (public records)
Facts other than the count come from the company's official page.
- Amplifon Americas, "Amplifon Americas Security Incident" (official page; no last-updated date shown; checked on November 10, 2026) — amplifonusa.com
- SecurityWeek, "Amplifon Americas Data Breach Impacts 1.3 Million" (press report, for the count only; attributes it to the Texas filing) — securityweek.com
- US Federal Trade Commission, "Credit Freezes and Fraud Alerts" — consumer.ftc.gov
Update history
2026-11-10: First version, based on the company's official page and a press report for the count. The state attorney general filing lists could not be checked directly. The article will be updated when the company or the states publish more.
Read next
- The wider picture of US healthcare breaches: US healthcare data breaches (2026)
- A medical contractor breach and settlement: The Perry Johnson & Associates settlement
- Spotting follow-on scams: What is phishing?